What We Collect and Why We Collect It
When you open an account with mbajee, we collect the details you provide directly — your name, contact number, email address and the mobile wallet identifiers tied to your bKash, Nagad or Rocket account. We need these to verify your identity, process your deposits and withdrawals,
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and route support queries to the right team. During normal account activity, our systems also record device type, session timestamps and connection data. This helps us detect unusual login attempts and flag account activity that does not match your usual pattern. Payment data — specifically the
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sender number and transaction reference from a bKash, Nagad or Rocket transfer — is logged for every financial transaction and kept for the period required by our internal financial records policy. We do not store your full mobile banking PIN or password at any point. Cookies
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and similar tracking tools are used on the site to keep your session active and to remember your preferred language and lobby settings. You can adjust cookie preferences through your browser, though some features may not function correctly if certain cookies are switched off. Use of
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this platform is subject to your local law and the eligible regions we operate in — if accessing mbajee is restricted where you are, this policy does not create any entitlement to use the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.